Swensen's Café

It was a very unpleasant evening that I spent in Auto City today. I was not happy and was not satisfy with the respond that the waitress that gave me that they only accept credit cards only if the total bill is above RM30-00. Even so, there’s promotion on Citibank which you dine in this place, you’re entitle for 10% discount.

But to my surprise this is their outlet policy where they do not accept credit card below RM30. And my total bill was only RM29-33. What if I was being stubborn and nasty that I don’t want to pay cash? Are they supposed to accept the credit card and also give me a 10% discount?

That’s not the money matters me, but the principle of a consumer. They can’t even give me a proper answer why they can’t accept credit card even it’s Citibank promotion. In fact, one gave me an answer that you can present your Citibank card and they will waive 10% discount, if your total bill is below RM30, then you would have to pay cash. On the other hand, the other waitress said, even if you present your Citibank Card, they will not waive 10% discount cuz, it’s below RM30.

Well, I believe those of you that read this will find this completely unfair to a consumer point. I mean correct me if am wrong, doesn’t mean all bills that above RM30 that only allow to waive 10% if you pay by Citibank Credit Card? Do you find it fair? I personally don’t think that’s fair!!

Oh ya, this outlet that I went in Auto City, they are actually segregated an air-condition outlet and an open space with giant screen. When we stepped in, they stopped us and wonder are we coming with our family. I was puzzled for a moment and didn’t quite understand what were they trying to address. The waitress said, the air-cond area are meant for group customers or those with family and kids, the rest are advised to take a seat at the open space area.

At that point in time, I wasn’t happy with that, and of course, I didn’t bother to query further, after all, I was just company hubby for a dessert that’s all.

After we called for the bill, that was where and when the anger push up.

I shall not talk about it any further…

Sticky Chewy Choc

Gold Rush

Anyway, it was a hot weather and hubby kept telling me that the weather is hot and he would like to go for something cold, that’s where we ended up for ice cream. And a coffee lover like him will definitely order a coffee ice cream. He ordered a Gold Rush which is a coffee and a chocolate flavor. Where else I have a Sticky Chewy Choc which they claimed is their all time favorite.

Beside ice cream in Swensen’s, they also serve other food and beverages, eg. Pasta, baked rice, salads, sandwiches, etc.

They also have another outlet in Queensbay Mall, and it’s next to Sakae Sushi outlet. They also arrange birthday party, if needed in Auto City outlet. Do drop by any of this outlet whenever you feel like it.Here are the quick shots on their menu ... colourful and attractive.

Address & Contact Number
Swensen’s Café – Auto City
1821-G3 Jalan Perusahaan
Auto-City North-South Highway Juru Interchange
13600 Prai
Penang, Malaysia
Tel: 604-502 2850
Fax: 604-502 2821

Swensen’s Café – Queensbay
2F-50 Queensbay Mall
100 Persiaran Bayan Indah
11900 Bayan Lepas
Penang, Malaysia
Tel: 604-6466 593