Franchise business is now an upcoming trend for many young entrepreneur, you could see many malls out there has many franchise outlets, the famous one are Coffee Bean, Starbucks, Dome, KFC, McDonald, Laksa Shack, etc. Food & Tea Hong Kong Restaurant (歡喜地茶餐廳) is an upcoming one right now, they claimed they are the fast leading Asian Fast Food Restaurant and was established in July 2004, within the 6 years, it was from 1 out to now many outlets, even 1 in Jakarta too.
Food that offers are basically typical Hong Kong specialties, like cheese baked rice, noodles, fried rice, fried noodles and assorted drinks. Food & Tea has opened its door in Gurney Plaza for some time, it’s located in 3rd floor, it occupied from a disc shop which has closed down sometime last year.
From the menu, they have food that is recommended by their chef and also the best selling items. And please be reminded, whatever stated with the best selling items, are easily sold out within the business hour.
I have encountered this problem when I dined yesterday, if the staff are well trained to give their customers a head-up, perhaps the customer could avoid some disappointment in ordering food.
Wax Meat Carrot Cake (RM3-20)
Claypot Minced Meat “Teng Chai” Porridge (RM6-60)
Stir Fried Udon Noodle with Prawns (RM9-30)
Lotus Seed and White Fungus dessert (RM3-10)
Apple Green Tea (RM4-90)
Address & Contact Number
Food & Tea Hong Kong Restaurant
2nd Floor Gurney Plaza
Penang
Tel: +604-226 3488
Food that offers are basically typical Hong Kong specialties, like cheese baked rice, noodles, fried rice, fried noodles and assorted drinks. Food & Tea has opened its door in Gurney Plaza for some time, it’s located in 3rd floor, it occupied from a disc shop which has closed down sometime last year.
From the menu, they have food that is recommended by their chef and also the best selling items. And please be reminded, whatever stated with the best selling items, are easily sold out within the business hour.
I have encountered this problem when I dined yesterday, if the staff are well trained to give their customers a head-up, perhaps the customer could avoid some disappointment in ordering food.
Wax Meat Carrot Cake (RM3-20)
Claypot Minced Meat “Teng Chai” Porridge (RM6-60)
Stir Fried Udon Noodle with Prawns (RM9-30)
Lotus Seed and White Fungus dessert (RM3-10)
Apple Green Tea (RM4-90)
Address & Contact Number
Food & Tea Hong Kong Restaurant
2nd Floor Gurney Plaza
Penang
Tel: +604-226 3488
Comments
They have a consultant from Hong Kong who is assisting them.
Both times the food was disappointing and the staff not well trained at all. Just a tip: Better choice would be to head up to Level 7 for Max Gourmet which serves much yummier similar food and efficient service.
Chicago Ribs will occupy Manila Place's unit.
Now, I only go when there's nothing else in Jusco to be chosen. Which is ... rather often. haha ...
Hi BBO, hahahaha
Hi Jason, a consultant from Hong Kong to assist them? I wonder did the consultant ever advise them to give their customers some attentive service?
Hi email2me, it was just so-so only.
Hi Erina, long time no see… glad you’re back in blogsphere. The selective food are good, but not all. The staff are plainly lazy to attend to customers, that’s what I observed.
Hi Lingzie, that’s very disappointing.
Hi Taufulou, ok nia.
Hi Anonymous, Level 7 has closed down in fact, that’s why we are headed to this place.
Hi Cariso, yes, you’re right.
Hi J2Kfm, fast food like this, it’s hard to maintain seriously. Staff come and go and it’s hard to retain them, unless benefits are attractive. But how attractive would that be, right? Food has to change every now and then to capture the customers, otherwise, it’s hard to maintain.
The first time I went, everything was just fine, the environment-ok, services-ok, food-ok & price-ok.
But then, the second was so disappointing!
They served us cold fried rice.
What was that!? Is fried rice supposed to be cold?
We complaint to the waitress and what they did was, put it into the microwave to heat it up.
Because I took a bite, when the rice was served to me again, it was the same bowl.
So, boo this place.
They sticked a big pile of butter in it. Are they trying to kill us?!